Hospitality Support Staff for Bars and Restaurants in Baltimore

Coles Security Solutions provides experienced front-of-house professionals trained in guest service and crowd management for nightlife venues.

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About Us

At Coles Security Solutions, we are committed to delivering reliable and professional hospitality support. Our crowd management professionals are trained to enhance guest experiences and help maintain safe, enjoyable environments.

Our Mission

To provide top-tier guest services and crowd management staffing that supports hospitality venues in creating a secure and welcoming experience for their patrons.

Our Team

Our front-of-house team includes mature, professional staff with backgrounds in customer service, military, and public service — all trained in de-escalation and ID verification.

Our History

Founded in 2019, Coles Security Solutions has become a trusted partner for hospitality venues across Baltimore seeking reliable crowd support staffing.

Our Services

Front-of-House Guest Services

Our hospitality support staff are trained in ID verification, guest engagement, and crowd flow management to ensure smooth nightly operations for your venue.

Private Event Staffing

We provide personable and professional crowd management support for private events, always prioritizing safety and positive guest experiences.

Our Blog

Trends in Guest Services for Nightlife

Stay up-to-date with modern practices in nightlife venue staffing and guest service strategies.

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Hospitality Safety Best Practices

Learn how your staff can contribute to a secure and welcoming environment.

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Managing High-Traffic Events with Confidence

Best practices for crowd management and event support in nightlife settings.

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